Patient-Centered Approach to Managing COPD in Primary Care

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Emilie Fennell
Director, Communications and External Relations

Rachel Jordan-Shuss
Communications Specialist
TMF Health Quality Institute

Austin, Texas – Nov. 13, 2017 – TMF Health Quality Institute, a leading non-profit health care consulting company based in Austin, has been contracted to work with primary care physicians in the tristate area of Arkansas, Missouri and Oklahoma to implement a standardized approach to managing chronic obstructive pulmonary disease (COPD) and educating patients with COPD about their disease.

TMF Health Quality Institute has partnered with the Arkansas Foundation for Medical Care and Primaris in Missouri to form the TMF Quality Innovation Network Quality Improvement Organization (QIN-QIO). This two-year Special Innovation Project was awarded to the TMF QIN-QIO by the Centers for Medicare & Medicaid Services as a response to the increasing frequency of COPD hospital admissions, especially in Arkansas, Missouri and Oklahoma.

The TMF QIN-QIO consultants will work with physicians in the tristate area to encourage patients to feel empowered to use self-management support interventions, such as the COPD rescue pack. The rescue pack contains tools and resources that allow patients to begin medication therapy independently and promote motivation to maintain their health. This intervention is patient centered and easily adaptable to manage other chronic diseases.

COPD rescue packs have already contributed to a reduction in emergency department (ED) visits in other practices in the area. For example, a practice in Arkansas reported that the rescue packs contributed to an 11 percent decrease in ED visits in one year, and another practice in Oklahoma saw a 75 percent reduction in ED visits specifically for COPD.

“TMF is proud to have won this contract, as it will not only help patients struggling to manage COPD, but help providers implement a proven approach that keeps patients involved in their health care and out of the emergency department,” said Tom Manley, TMF president and CEO.

The TMF QIN-QIO’s ultimate goal for this two-year project is to decrease hospital admissions and ED visits for acute COPD exacerbations (a period of time when COPD becomes more active) by 10 percent in the tristate area by September 2019.

About TMF Health Quality Institute
TMF Health Quality Institute focuses on improving lives by improving the quality of health care through contracts with federal, state and local governments, as well as private organizations. For more than 40 years, TMF has helped health care providers and practitioners in a variety of settings improve care for their patients.

For more information on the TMF QIN-QIO, visit